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Mon–Fri · 9am–5pm
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Get a Same-Day Answer About Your IT

Tell us what's working, what's breaking, and what you need to fix. A strategist reviews your submission and responds within one business day — usually same day. No sales scripts, no runaround, no commitment.

Same-day response (SLA-backed for managed clients)
Real engineer, not a sales rep
Honest fit assessment — we'll say no if we should
Your info stays with us. Ever.
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Mon–Fri 9:00 AM – 5:00 PM CT
24/7 emergency support for managed clients
What Happens Next

Here's Exactly What to Expect

No endless follow-ups. No generic proposals. Just a clear path from your first message to a decision you can act on.

1

You Share Context

Fill out the form below or call. Tell us what's working, what's broken, what you're trying to accomplish, and what your timeline looks like. More detail = faster, sharper response.

2

We Review & Respond

A strategist — not a salesperson — reviews your submission and responds within one business day, usually same day. Response times for existing managed clients are SLA-backed.

3

You Get Clarity

We'll schedule a 15–20 minute call to discuss fit, scope, timeline, and ballpark pricing. You leave with a concrete recommendation — even if it's "not us."

Why This Conversation Is Different

What You Get From the First Call

Same-Day Response

Your submission doesn't sit in a CRM queue for a week. We staff this inbox. Most inquiries get a real reply within a few hours during business hours.

Compliance-Aware

If you're in healthcare, behavioral health, or professional services, we speak your regulatory language — HIPAA, 42 CFR Part 2, PCI DSS, Wis. Stat. § 134.98 — from the first call.

SLA-Backed Response

For managed clients, we put money behind our response promise: if we miss our SLA, we credit your invoice. Details laid out plainly before you sign — no fine print.

Start Here

Tell Us About Your Situation

The more context you provide, the sharper our response will be. But even a few sentences is enough to get started.

What are you looking for? (Select all that apply)

We respond within one business day. Your information stays with us — we never sell or share your data.

Common Questions Before You Reach Out

How quickly can you start?

Emergency support can begin same-day for existing relationships. For new clients, full managed services typically start within 2–4 weeks after assessment. See the Onboarding page for the week-by-week breakdown.

Do you require long-term contracts?

No long-term contracts required. We offer month-to-month agreements with 30-day notice, plus 12 and 24-month terms with better pricing if you prefer commitment. We'd rather earn your business every month than lock you in.

What if we already have internal IT?

Our co-managed model is built for exactly that scenario. We handle overflow, after-hours coverage, security operations, or specific projects — while your team stays in control of day-to-day IT.

What does a typical engagement cost?

Fully Managed IT typically runs $125–$200 per user per month, depending on scope, security requirements, and complexity. We give you a clear range after our first conversation — no surprise line items.

Do you work with regulated industries?

Yes. We have dedicated playbooks for healthcare, behavioral health, hospitality, and professional services. HIPAA, 42 CFR Part 2, PCI DSS, and Wisconsin data breach law — we know the terrain.

What's the SLA Credit Guarantee?

For managed clients, if we miss our contracted SLA response time, we credit your invoice. The credit structure is written into your agreement — no fine print, no discretion on our side. Full details explained before you sign.

Want more answers? Our full FAQ page covers pricing, contracts, security stack, response times, and more.