Managed IT Services

Your IT Department, Without the Overhead

We handle your technology end-to-end so you can focus on running your business. Proactive support, layered security, and strategic guidance—backed by clear SLAs and predictable pricing.

  • 24/7 helpdesk with response time guarantees
  • Proactive monitoring, patching, and maintenance
  • Security built in: email, endpoint, identity, network
  • Backup & disaster recovery with tested restores
Managed IT operations and security monitoring
5–150+
Employees Supported
≤4hr
P2 Response Target
9
Industries Served
100%
Wisconsin-Based Team
The Challenge

IT Shouldn't Be This Hard

Most businesses we meet are dealing with at least one of these problems. Sound familiar?

Without Managed IT

  • Reactive break-fix that only shows up after something breaks
  • No documentation—everything lives in someone's head
  • Security gaps you don't know about until it's too late
  • Unpredictable costs and surprise invoices
  • Vendors pointing fingers when things go wrong
  • No strategic roadmap—just firefighting

With No Limit Systems

  • Proactive monitoring catches problems before users notice
  • Comprehensive documentation accessible anytime
  • Layered security with tested incident response
  • Flat-rate pricing with clear scope—no surprises
  • Single point of accountability for all IT
  • Quarterly reviews tied to business goals
How We Work

Choose the Partnership That Fits

Whether you need a full IT department or strategic reinforcement for your existing team—we have a model designed for your situation.

Best for: 5–100 employees without internal IT

We Own Your IT Operations

Everything from helpdesk to security to vendor management—handled by our team under clear SLAs. You get enterprise-grade IT without hiring a department.

All-Inclusive Support

Helpdesk, monitoring, patching, backup, device lifecycle, and vendor coordination—all included.

Security by Design

MFA, endpoint protection, email security, DNS filtering, and tested backup recovery—built into every contract.

Best for: 50–150+ employees with internal IT staff

We Extend Your IT Team

Your team keeps strategic control. We provide capacity, expertise, and coverage for escalations, projects, security operations, or after-hours support.

Flexible Capacity

Ticket overflow, project delivery, L2/L3 escalations, or after-hours coverage—your tools or ours.

Shared Visibility

Joint dashboards, aligned SLAs, and clear role definitions—no ambiguity about who owns what.

Scope Comparison

What's Included in Each Model

Both models are customizable. This is a typical starting point—we'll tailor scope to your specific needs.

Category Fully Managed IT Co-Managed IT
Helpdesk & Ticketing Primary helpdesk with SLA ownership Overflow, after-hours, or escalation queue
Monitoring & Patching All endpoints, servers, cloud—fully managed Shared scope (co-defined coverage)
Security Operations Full stack + incident response ownership Shared playbooks, joint response
Backup & DR Managed backups + quarterly recovery testing Advisory or joint administration
Compliance Support Policies, controls, evidence reporting Co-author and maintain
Vendor Coordination Full vendor management + escalation Shared ownership
Results

Outcomes Clients Notice Fast

Within the first 90 days, clients typically experience measurable improvements across these areas.

Less Downtime

Proactive monitoring and patching catch issues before they impact users.

Stronger Security

Layered defenses with tested recovery reduce risk and exposure.

Predictable Costs

Flat-rate agreements eliminate surprise invoices and budget uncertainty.

Happier Users

Fast, human support with clear communication improves satisfaction.

Onboarding

How We Get Started—Without the Drama

Most clients are fully onboarded within 2–4 weeks. Here's the typical path from first call to steady-state operations.

1

Discovery

Environment audit, risk assessment, quick-win identification, and SLA alignment.

2

Stabilize

Deploy monitoring, establish backup baselines, close critical gaps, standardize configs.

3

Secure

Implement MFA, endpoint protection, email security, and access controls.

4

Operate

Monthly reviews, SLA reporting, roadmap planning tied to business goals.

FAQ

Common Questions

What's included in Managed IT pricing?

Helpdesk, monitoring, patching, security stack, backup, vendor coordination, and lifecycle management. Pricing is per-user or per-device, typically $100–$250/user/month depending on scope and security requirements.

How quickly can you respond to issues?

Response targets are defined by priority: P1 (critical) ≤1 hour, P2 (high) ≤4 hours, P3 (medium) ≤8 hours, P4 (low) ≤24 hours. After-hours support available for P1/P2 per your agreement.

Do you require long-term contracts?

We offer 12 and 24-month agreements for managed services. Longer terms provide better pricing and allow us to invest properly in your environment. We also offer block-of-hours for project work.

Can you work with our existing IT person?

Absolutely. Our co-managed model is designed exactly for this. We handle overflow, escalations, security operations, or after-hours coverage—while your team keeps strategic control.

What industries do you serve?

Healthcare, legal, manufacturing, professional services, non-profits, property management, construction, retail, and education. We understand the compliance and uptime requirements specific to each.

ROI Calculator

Estimate Your Savings

Adjust the inputs below to see how proactive IT management reduces downtime costs.

Ready to Simplify Your IT?

Tell us about your team and priorities. We'll respond with scope options, SLA details, and transparent pricing.

Get Started

Request Your Managed IT Plan

Share your situation. We'll respond with scope options, SLA details, and pricing guidance—usually within one business day.