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Mon–Fri · 9am–5pm (24/7 Support for Managed Clients)
Managed IT Services · Monona, WI

Your IT Department, Without the Overhead

Proactive support, layered security, and strategic guidance for Wisconsin businesses — backed by clear SLAs, predictable flat-rate pricing, and a 5% monthly SLA Credit Guarantee if we miss response targets.

  • Same-day helpdesk with published response targets
  • Proactive monitoring, patching, and lifecycle management
  • Security built in: identity, endpoint, email, and network
  • Tested backup & disaster recovery, not just scheduled jobs
Managed IT operations and security monitoring for Wisconsin businesses
300+
Endpoints Managed
9
Wisconsin Counties Served
5.0 ★
Google (8 reviews)
Est. 2023
Wisconsin-Based
The Challenge

IT Shouldn’t Be This Hard

Most Wisconsin SMBs we meet are fighting at least one of these fires. Sound familiar?

Without Managed IT

  • Reactive break-fix that only shows up after something breaks
  • No documentation — everything lives in one person’s head
  • Security gaps you don’t know about until they’re exploited
  • Unpredictable invoices and budget blowups
  • Vendors pointing fingers when something fails
  • No strategic roadmap — just firefighting

With No Limit Systems

  • Proactive monitoring catches problems before users notice
  • Documented environments, runbooks, and account recovery paths
  • Layered security with tested incident response
  • Flat-rate pricing with clear scope — no surprise invoices
  • Single point of accountability for every IT vendor
  • Quarterly business reviews tied to real roadmap work
How We Work

Choose the Partnership That Fits

Whether you need a full IT department or strategic reinforcement for your existing team, we have a model for your situation.

Best for: SMBs without a dedicated internal IT team

We Own Your IT Operations End-to-End

Helpdesk, monitoring, patching, security stack, backup, and vendor management — handled by our Wisconsin team under published SLAs. You get enterprise-grade IT without hiring a department.

Starting at $125/user/month (typical range $125–$200/user/month depending on security posture, compliance scope, and after-hours requirements).

All-Inclusive Support

Helpdesk, monitoring, patching, backup, device lifecycle, and vendor coordination — all within flat-rate scope.

Security by Design

MFA/SSO, endpoint protection, email security, DNS filtering, and quarterly restore testing — not add-on SKUs.

Scope Comparison

What’s Included in Each Model

Both models are tailored to your environment. This is a typical starting scope — we refine during discovery.

Capability Fully Managed IT Co-Managed IT
Helpdesk & TicketingPrimary helpdesk with SLA ownershipOverflow, after-hours, or escalation queue
Monitoring & PatchingAll endpoints, servers, cloud — fully managedShared scope (co-defined coverage)
Security OperationsFull stack + incident response ownershipShared playbooks, joint response
Backup & Disaster RecoveryManaged backups + quarterly restore testingAdvisory or joint administration
Compliance SupportPolicies, controls, evidence reportingCo-author and maintain
Vendor CoordinationFull vendor management + escalationShared ownership
SLA Credit GuaranteeIncluded — 5% monthly creditIncluded on covered scope
Pricing$125–$200 / user / monthCustom scoped — request a quote
Written Accountability

The SLA Credit Guarantee

If we miss a response-time commitment in any billing month, you get a 5% credit on that month’s managed services invoice — automatically, no paperwork, no dispute process. It’s in the MSA, not a marketing promise.

Most MSPs publish SLAs; few put money against them. We do, because we’ve built the monitoring, staffing, and runbook discipline to hit them.

  • 5% monthly credit — automatic, no forms
  • Published response tiers in every MSA
  • Same-day response on critical issues
  • Transparent SLA reporting in monthly review
Results

Outcomes Clients Notice in the First 90 Days

Measurable changes across the areas that matter most: uptime, risk, cost, and day-to-day experience.

Less Downtime

Proactive monitoring and patching catch issues before users feel them.

Stronger Security

Layered defenses with tested recovery reduce risk and insurer scrutiny.

Predictable Costs

Flat-rate agreements end surprise invoices and scope arguments.

Happier Users

Fast, human support with clear communication improves day-one satisfaction.

Onboarding

How We Get Started — Without the Drama

Most clients are fully onboarded in 2–4 weeks. Here’s the path from first call to steady-state.

1

Discovery

Environment audit, risk assessment, quick-win identification, SLA alignment.

2

Stabilize

Deploy monitoring, establish backup baselines, close critical gaps, standardize configs.

3

Secure

MFA/SSO, endpoint protection, email security, DNS filtering, access controls.

4

Operate

Monthly SLA reporting, quarterly business reviews, roadmap tied to business goals.

Partners & Vendors

Enterprise-Grade Stack, Wisconsin Delivery

We build on vendors you’d recognize on any enterprise stack — and we hold the partner status to prove it.

  • MicrosoftAI Cloud Partner · Indirect Reseller
  • Google CloudCloud Advantage Partner
  • CiscoSelect Provider
  • UbiquitiUniFi Partner
  • IntermediaUCaaS & Business Phones
  • HPHardware & Enterprise Devices
  • DellHardware & Servers
  • Schneider ElectricPower & UPS Infrastructure
ROI Calculator

Estimate Your Downtime Cost

A directional model only. We validate assumptions against your actual environment during discovery.

FAQ

Managed IT Questions, Answered

How much does Managed IT cost per user?

Our Fully Managed IT service runs $125–$200 per user per month, depending on security posture, compliance scope (HIPAA, 42 CFR Part 2, PCI), and whether after-hours coverage is included. Co-Managed IT is custom scoped to your environment — request a quote.

What’s included in the flat monthly rate?

Helpdesk, proactive monitoring, OS and third-party patching, endpoint protection, email security, DNS filtering, managed backup with restore testing, device lifecycle management, and vendor coordination. Hardware and software licensing pass through at cost. Scope is defined in the MSA — no surprise carve-outs.

What does the SLA Credit Guarantee actually cover?

If we miss a published response-time target in any billing month, you receive an automatic 5% credit on that month’s managed services invoice. No paperwork, no dispute process — it’s written into the MSA. See the full SLA FAQ for tier definitions.

Do you require long-term contracts?

Managed services agreements are 12 or 24 months. Longer terms earn better per-user pricing and let us invest properly in your environment (documentation, stack standardization, configuration hardening). Project work is available under separate Block-of-Hours at $150–$175/hour.

Can you work alongside our existing IT person?

Yes — that’s the Co-Managed model. We handle ticket overflow, L2/L3 escalations, security operations, project delivery, or after-hours coverage while your internal lead keeps strategic control. We use your tooling or ours; we define RACI before day one.

How fast can you onboard us?

2–4 weeks for most SMBs. Week 1 is discovery and documentation. Week 2 deploys monitoring and closes critical gaps. Week 3 hardens security controls. Week 4 is steady-state handoff with the first monthly review. Larger or compliance-heavy environments extend to 6 weeks.

Which industries do you specialize in?

Healthcare, Mental & Behavioral Health, Hospitality, and Professional Services. We align to HIPAA, 42 CFR Part 2, PCI DSS, and Wisconsin Stat. § 134.98 where applicable. We don’t claim QSA or formal SOC auditor credentials — we deliver the technical controls and evidence that support those audits.

Scope Your Environment

See Exactly What Managed IT Would Cost You

Send us your user count, current tools, and compliance scope. We’ll respond within one business day with a specific scope, SLA tier, and per-user price — no discovery call required to get a number.

Get Started

Request Your Managed IT Plan

Share your situation. We’ll respond with scope options, SLA details, and pricing guidance — usually within one business day.