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Industry: Manufacturing

IT Built for the Realities of the Shop Floor

Uptime-first infrastructure, IT and OT kept properly apart, secure ERP and MES access, and plant Wi-Fi that copes with ruggedized devices and a building full of metal. Generic small-business IT does not survive a production floor. We design for one.

Open industrial network cabinet with ruggedized switches, din rail terminals, and routed cabling, production machinery out of focus behind
The Problem

Office IT and Plant IT Are Different Disciplines

You find that out the first time a provider pushes a Windows update to a machine running production. On top of it you have supply-chain audits, customer security questionnaires, and ransomware crews who target operational technology specifically, because downtime is leverage.

What Usually Happens

  • Office network and shop floor sharing one flat LAN
  • HMIs and PLCs reachable from any laptop that has credentials
  • Windows updates pushed to machine-control PCs with no testing
  • ERP credentials shared between office staff and floor supervisors
  • Customer security questionnaires answered with optimistic guesses
  • Backups covering file shares but not the production-critical systems

What We Build

  • VLAN segmentation with strict firewall rules between IT and OT
  • Jump-host architecture for OT access, fully audit logged
  • Patching policy built around production windows and tested rings
  • Per-user ERP and MES credentials with MFA and role-based access
  • Documented controls ready for a supply-chain audit
  • Backup and recovery covering production-critical systems, restore-tested
What We Support

The Manufacturing Tech Stack

Corporate IT through production-floor infrastructure, security through supply-chain compliance.

IT/OT Network Architecture

  • Segmentation aligned to the Purdue model
  • Separate VLANs for office, OT, IoT, cameras, and guest
  • Firewall rules that limit east-west traffic inside OT
  • Jump host and bastion architecture for OT vendor access
  • Network monitoring and anomaly detection

ERP & Production Systems

  • ERP access security: MFA, conditional access, role-based control
  • MES and SCADA integration without flattening security to do it
  • Vendor coordination through ERP upgrades and migrations
  • Database backup and transaction log management
  • EDI and B2B integration support

Plant Floor Infrastructure

  • Industrial Wi-Fi designed around metal and interference
  • Ruggedized handheld and tablet device management
  • Barcode scanner and RFID infrastructure
  • Industrial PoE switching with managed redundancy
  • Cellular failover at sites that cannot afford to go dark

Cybersecurity & Compliance

  • NIST 800-171 and CMMC Level 1 and 2 readiness assessment
  • Support answering customer security questionnaires
  • Endpoint detection and response across office and back office
  • Backup and recovery with documented recovery time objectives
  • Cyber insurance application support
Compliance & Supply Chain

What Your Customers Are Auditing You Against

Supply chains have turned into a security battleground. Customers audit you, insurers want documentation, and contracts do get lost over a posture that will not survive review.

NIST 800-171

Reaches manufacturers handling Controlled Unclassified Information, most often through a defense supply chain. We assess the gaps, remediate, and document the result for assessor review.

CMMC Level 1 and Level 2

Certification is phasing into Department of Defense contracts. We help you understand your scope, put the required controls in place, and get ready for third-party assessment.

Customer security questionnaires

Major OEMs and Tier-1 suppliers send audits running 50–200 questions. We help you answer honestly and hold the documentation that backs each answer up.

Export-controlled work

Producing ITAR-controlled items means technical data has to stay segregated from access by non-US persons. That is a real network and identity design problem, and we scope it with you during discovery rather than by template.

Wisconsin Stat. §134.98

State breach notification reaches employee, customer, and supplier PII. We build an incident response plan aligned to it.

Cyber insurance readiness

Manufacturing is a top ransomware target and premiums have followed. A documented posture helps at renewal and makes sure coverage actually triggers.

We are IT professionals, not attorneys, export-control counsel, or CMMC assessors. We build and document the technical controls and work alongside your counsel or assessor when formal validation is required. The wider stack lives on Cybersecurity & Compliance and Network Infrastructure.

Who We Serve

Wisconsin Manufacturers of Every Type

Wisconsin's manufacturing base is one of the most diverse in the country, and we work across the spectrum.

  • Discrete manufacturing
  • Process manufacturing
  • Custom & job-shop
  • Metal fabrication & machining
  • Plastics
  • Food production & packaging
  • Industrial assembly
  • Contract manufacturing
Questions We Get

Common Questions From Wisconsin Manufacturers

What is IT/OT segmentation, and why does it matter?

IT is the office network: laptops, email, file shares. OT is the production network: PLCs, HMIs, SCADA, machine controllers. On one flat network, a single phishing email on the office side can stop the line. Segmentation puts firewall rules between them so a compromise on one side stays contained instead of becoming catastrophic.

Can you support our existing ERP?

Yes. We do not replace your ERP. We manage the infrastructure underneath it, meaning servers, network, security, and access control, coordinate with the ERP vendor on issues, and handle provisioning and offboarding. On-premises and cloud deployments both.

What about NIST 800-171 or CMMC?

We are not a CMMC third-party assessor. We implement the underlying controls and get you ready for assessment, which in practice means gap assessment, remediation, and documentation. When you need formal assessment, we coordinate with assessor partners.

How do you handle Windows updates on production machines?

Carefully, and on your schedule. Staged patching rings, patches tested outside production first, and update windows coordinated around the production calendar. For machines that genuinely cannot be patched, usually legacy controls, we isolate them behind strict segmentation with compensating controls instead.

Do you handle customer security questionnaires?

Yes. We supply the documentation, technical evidence, and policy artifacts your customer's security team asks for. We help you answer honestly, then close the real gaps the questionnaire exposes so the answers stay true the next time it lands.

What does this cost for a typical manufacturer?

Two parts, and they are priced differently. Office and back-office staff support is a flat per-user monthly fee. Production-floor infrastructure, meaning segmentation, OT monitoring, and ruggedized device management, is scoped per site: a project cost for the initial design plus an ongoing managed cost that depends on plant size and how much OT is in play. We put real numbers on it after walking the floor, because plants vary too much to quote from a template. Rates and inclusions for the underlying service are on Managed IT Services.

Manufacturing IT Health Check

We review your IT and OT separation, ERP security posture, and supply-chain readiness, then hand you a prioritized 30-day action plan. You keep the plan either way.

Request a Manufacturing IT Health Check