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Mon–Fri · 9am–5pm (24/7 Support for Managed Clients)
Industry: Healthcare

Managed IT for Wisconsin Clinics and Medical Practices

Patient care does not pause for a network outage. Your EHR, imaging, scheduling, and patient messaging all have to just work. We handle that with HIPAA-aligned infrastructure, tested backups, signed BAAs, and same-day response.

Empty medical clinic reception desk with a privacy-screened computer, card payment terminal, and appointment binder in clinical daylight
What We Do

HIPAA-Aligned IT Built Around Clinical Workflows

HIPAA Security Risk Analysis

Annual Security Risk Analysis as required under HIPAA Security Rule §164.308(a)(1). Documented findings you can hand to an auditor.

EHR Access & Support

Support for common ambulatory EHR platforms. Access controls, MFA, session timeouts, and audit logging, without breaking clinician workflows.

HIPAA-Compliant Telehealth

Zoom for Healthcare, Microsoft Teams for Healthcare, and Doxy.me, deployed with signed BAAs and clinician-friendly setup.

Secure Email & Messaging

Encrypted email for PHI, DLP rules that flag outbound PHI, a BAA with the email platform, and external-sender banners to cut impersonation.

Backup & Disaster Recovery

Immutable cloud backups for EHR export files, mailboxes, and on-premises systems. Tested quarterly, with documented RTO and RPO.

Clinic Networks & Wi-Fi

Clinician, guest, and medical-device networks kept separate. Wi-Fi engineered for the whole footprint, not just reception, with redundant internet where patient messaging depends on it.

What Audits Actually Ask

The HIPAA Questions We Get You Ready For

  • When was your most recent Security Risk Analysis, and can we see it?
  • How do you control and audit access to ePHI?
  • How is ePHI encrypted at rest and in transit?
  • Do you have BAAs with every vendor that stores or accesses ePHI?
  • What is your written breach notification procedure?
  • How do you test backups, and what are the RPO and RTO?
  • Show us workforce security training records for the past 12 months.
  • What is your sanction policy for workforce members who violate HIPAA?

We produce and maintain the technical artifacts that answer these questions, not the legal or policy ones. HIPAA compliance is shared between the practice, its counsel, and its IT provider.

Pricing

How Pricing Works for a Practice

Scoped to your practice, not to a template

What drives the number: how many clinicians and staff you have, how complex your EHR environment is, clinical device count, how many locations you run, and how much compliance overhead you carry. We scope it specifically after a discovery call and put it in writing before you commit to anything, so there are no surprise line items. Rates and inclusions for the underlying service live on Managed IT Services.

Questions We Get

Healthcare IT, Answered Plainly

Will you sign a Business Associate Agreement?

Yes. We sign a BAA before we touch any system that stores or transmits ePHI. We also help you confirm that your other vendors have one on file, since that is one of the first things an auditor asks for.

Do you support our EHR?

We support common ambulatory EHR platforms at the access and infrastructure layer: identity, MFA, session timeouts, audit logging, endpoint health, and connectivity. Application-level configuration stays with your EHR vendor. We work alongside them rather than replacing them.

How often does the Security Risk Analysis get done?

Annually, as required under the HIPAA Security Rule at §164.308(a)(1). You get documented findings you can hand to an auditor, along with a prioritized list of what to fix first.

Which telehealth platforms do you deploy?

Zoom for Healthcare, Microsoft Teams for Healthcare, and Doxy.me, each with a signed BAA in place and a setup your clinicians will actually use.

Are you our compliance officer?

No. We build, document, and maintain the technical safeguards. Policies, workforce sanctions, and legal interpretation sit with the practice and its counsel. The split matters, and any IT provider claiming otherwise is overselling.

What does a HIPAA posture review cover?

Thirty minutes on your top HIPAA risks, ending with a prioritized action list you keep whether or not you hire us. If you want the broader security picture, see Cybersecurity & Compliance.

Start With a HIPAA Posture Review

Thirty minutes on your top risks, ending with a prioritized action list. You keep the list either way.

Get a HIPAA Posture Review