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Property & Real Estate

IT That Scales With Your Portfolio, Not Your Overhead

Property management firms and real estate brokerages need multi-site networking, tenant data security, PCI-aware rent collection, and IT that supports a mobile workforce of agents, leasing staff, and maintenance teams, without the cost of an enterprise IT department.

Multi-site networking with central management
PCI-compliant rent & deposit collection
Tenant data protection aligned to fair-housing law
VoIP & mobile-first tools for field staff and agents
The Problem

Property Management IT Falls Through Every Crack

You have offices, properties, agents working from cars, leasing teams using shared workstations, and tenants paying rent online. Most MSPs price for single-site SMBs and fall apart the moment a maintenance tech needs Wi-Fi at a property or a tenant's payment fails on a Saturday.

What Usually Happens

  • Each office has its own internet, its own router, its own problems
  • Property management software (PMS) accessed without MFA from personal laptops
  • Tenant SSNs and bank info stored in shared spreadsheets
  • Rent collection runs through a third-party portal nobody has reviewed for PCI
  • Agent emails forwarded to personal Gmail, no audit trail, no DLP
  • No central VoIP — each office uses a different phone vendor

What We Build

  • Centrally managed multi-site network with consistent security policy
  • MFA enforced on PMS, M365/Workspace, banking, and CRM access
  • Tenant PII centralized with role-based access and encrypted at rest
  • PCI scope review with tokenized payment integration where possible
  • Agent email locked to corporate accounts with retention & DLP
  • Cloud VoIP that works at every office with a single admin console
What We Support

The Property & Real Estate Tech Stack

From central office IT to property-level networking, agent productivity to tenant-facing portals, here's what we typically take ownership of.

Multi-Site Networking

  • Centrally managed firewalls (UniFi, Cisco)
  • Site-to-site VPN between offices and properties
  • Property-level Wi-Fi for leasing offices & common areas
  • Network segmentation (corporate, guest, IoT, security cameras)
  • Cellular failover for critical sites

Property Management Software

  • PMS access security (MFA, conditional access, IP restrictions)
  • Vendor coordination during PMS upgrades & migrations
  • Integrations with accounting, CRM, & payment systems
  • User provisioning & offboarding tied to your HR process
  • Backup of PMS-adjacent data (documents, leases, photos)

Tenant Data & Compliance

  • Tenant PII protection (SSN, bank info, application data)
  • PCI DSS scope review for online rent collection
  • Wisconsin § 134.98 breach notification readiness
  • Fair Housing Act communication retention
  • ADA digital accessibility for tenant portals & websites

Mobile Workforce & VoIP

  • Cloud VoIP across all offices with mobile apps
  • Agent & leasing staff productivity tools (M365 / Google)
  • Mobile device management (MDM) for tablets & phones
  • Secure file sharing for inspections, photos, contracts
  • E-signature platform integration (DocuSign, Adobe Sign)
Compliance

The Frameworks That Apply to Your Industry

Property management and real estate sit at the intersection of consumer financial data, fair housing communications, and accessibility law. We build to the right standards before regulators or plaintiffs come knocking.

PCI DSS (Rent Collection)

Online rent collection puts you in PCI scope. We help you minimize that scope through tokenization and proper vendor selection, then document the controls for your processor.

Wisconsin § 134.98

State data breach notification applies to tenant PII. We build incident response plans aligned to the statute, with notification templates ready before you need them.

Fair Housing Act

Email and recorded communications with tenants and applicants must be retained. We implement retention policies, archive search, and legal-hold capabilities aligned to FHA requirements.

ADA Digital Accessibility

Tenant portals, online applications, and rent payment pages have been the subject of ADA-related litigation. We help you assess and remediate accessibility issues before they become lawsuits.

FCRA (Tenant Screening)

Tenant credit and background checks fall under the Fair Credit Reporting Act. We secure the data flow between your screening vendor, your PMS, and your decision documentation.

Cyber Insurance Readiness

Property management firms are increasingly targeted in cyber insurance audits. We provide the documentation that supports honest answers to insurer questionnaires — usually lowering your premium.

Who We Serve

Wisconsin Property & Real Estate Operations

From single-office brokerages to multi-property management firms, we work with operators who need IT that respects portfolio complexity without enterprise pricing.

Residential property management Commercial property management Real estate brokerages Multi-family / apartment communities Condo associations / HOAs Vacation rental operators Real estate investment firms Property maintenance companies
Related Services

Our Full Service Portfolio

FAQ

Common Questions from Property Managers & Brokerages

How do you handle multi-site networking across our properties?

We deploy centrally managed firewalls and access points (typically Ubiquiti UniFi or Cisco) so every office and property runs the same security policy, monitored from a single console. New sites take 1–2 days to bring online, and you get one phone number to call when anything across your portfolio breaks.

What about PCI compliance for online rent collection?

If you accept rent payments online, you're in PCI scope, even if a third party processes the payments. We review your current setup, identify where cardholder data touches your systems, and minimize scope through tokenization. Most well-configured property management operations qualify for SAQ-A or SAQ-A-EP, the simplest PCI self-assessments.

Do you support agents working from home or in the field?

Yes, this is most of our property/real estate work. We deploy mobile device management (MDM), enforce MFA on every cloud service, set up secure file sharing for property documents and contracts, and configure VoIP softphones so agents have one phone number across desk, mobile, and laptop.

Can you help if our PMS vendor is causing problems?

Yes. We don't replace your PMS, but we coordinate directly with the vendor on your behalf when there are connectivity issues, integration breakdowns, performance problems, or upgrade rollouts. You stop being the middleman between your IT and your software vendors.

What does this cost for a typical property management firm?

Our Fully Managed IT runs $125–$200 per user per month depending on scope, security requirements, and complexity. A 15-person property management firm with 3 office locations would typically run $2,800–$3,800/month, including security stack, multi-site networking management, helpdesk, monitoring, and quarterly business reviews.

How quickly can you respond to issues at our properties?

Same-business-day response is our standard SLA, backed by our SLA Credit Guarantee (5% credit if we miss). Most issues are resolved remotely within 1–4 hours. For property-level issues that require on-site work, we typically have a technician dispatched within 24 hours for non-emergencies and same-day for outages.

Free Multi-Site IT Health Check

We'll audit your network across all sites, identify your biggest security and uptime risks, and give you a prioritized 30-day action plan, whether you work with us or not.