We broker and manage bulk internet for apartment and condo communities, build and maintain the networks behind them, install security and surveillance, and act as the single point of contact for every other vendor working on your systems. Your office IT is part of that, not the whole of it.
Most owners bring us in for one of these and end up handing us three or four, because the seams between them are where things usually break.
We source and negotiate circuits on the owner's behalf, resell and bill the property, and run the network end to end. Bulk internet for MDUs is our deepest experience here.
Distribution design, structured cabling, switching, and property-wide Wi-Fi. We self-perform smaller installs and manage the subcontractor on larger builds.
Camera and access-control design, physical installation, and ongoing support for what we deploy, on segmented networks that stay off resident and payment traffic.
One number for the whole property. We work directly with your other contractors and vendors whose on-site systems need remote access or sit behind the firewall.
Ongoing management and monitoring of the systems that keep a building running, across every property in the portfolio, on one standard instead of eight.
The back office too: property management software access, tenant data, cloud VoIP, e-signature, and secure file sharing for staff working out of a car.
Property-wide internet turns a utility into a leasing advantage, and it only works if somebody owns the whole chain. We have done this for apartment and condo communities across Madison and Dane County.
We go to the carriers on the owner's behalf, compare what is genuinely available at that address, and negotiate terms. You see the options and the tradeoffs, not just the one circuit a salesperson wanted to sell.
Service can be delivered through us and billed to the property as a single line, rather than the property chasing a carrier account team every month.
Distribution, switching, Wi-Fi, monitoring, and the escalation path when something upstream breaks. One party is responsible from the handoff to the unit, which is the part that usually has three owners and therefore none.
Other contractors and vendors on the property work through us for anything needing remote access or a path through the firewall. Nobody hands your staff a support number for a system they did not install.
Circuit types, failover options, and carrier coverage are covered on Internet & Failover.
The first question every owner asks, answered before you have to ask it.
On bulk internet, residents call the ISP support line we sourced for anything affecting their own unit. Your leasing staff does not become a helpdesk, and neither do we pretend to be one at two in the morning.
Anyone whose on-site equipment needs connectivity, remote access, or a firewall path calls NLS. We coordinate with them directly rather than routing it through your property manager.
Anything touching property infrastructure, the office, or a vendor who has gone quiet comes to us. One number, one escalation path, one party who knows how the building is wired.
When your security vendor needs a circuit or static IPs, we coordinate that with you and the ISP, then make it available to them once you have approved it. They get what they need without getting the run of your network.
Property work sits where consumer financial data, fair housing communications, and accessibility law all meet. We build the technical side to the right standard.
Taking rent online puts you in scope even when a third party processes the payment. We shrink that scope through tokenization and vendor selection, then document the controls for your processor.
SSNs, bank details, and application data centralized with role-based access and encryption at rest, instead of living in a shared spreadsheet somebody emailed themselves.
State breach notification reaches tenant PII. We build an incident response plan aligned to it, with notification templates ready in advance.
Fair housing exposure turns on what was said to applicants and tenants. We implement retention, archive search, and legal hold so the record exists. What the record has to show is a question for your counsel.
Credit and background checks fall under the Fair Credit Reporting Act; we secure the data flow between the screening vendor, your PMS, and your decision documentation. On tenant portals and payment pages we assess and remediate technical accessibility issues. Legal exposure on both is your counsel's call.
We are IT professionals, not attorneys or PCI assessors. We build and document the technical controls and work alongside your counsel or assessor when formal validation is required. The wider stack lives on Cybersecurity & Compliance and Network Infrastructure.
The ISP support line we sourced, for anything affecting their own unit. That is deliberate: residents get a provider with 24-hour support instead of a message left with the leasing office. Anything affecting the property network itself, or a vendor's on-site equipment, comes to us.
Both, and you can take as much of it as you want. We source and negotiate circuits on your behalf, we can resell and bill the property directly as one line item, and we manage the property network end to end. Circuit types and failover options are on Internet & Failover.
It converts a per-unit utility into a property amenity you can market and price into the unit, with one negotiated agreement instead of dozens of individual accounts. It also means the building has a network somebody actually owns, which matters the day a vendor needs remote access or a camera system goes dark.
Depends on scope and scale. Smaller installs we self-perform. On larger builds we design the system, select and manage the low-voltage subcontractor, and hold them to the documentation standard, so you are not the one refereeing between the cabling crew and whoever has to make it work afterward.
Usually not. We design and physically install camera and access-control systems, then manage and support what we deploy alongside your team. Live monitoring generally sits with property management or your security vendor, which is the arrangement most properties already have and the one we build to.
Yes, and this is a routine one. We coordinate the circuit and static IP provisioning with you and the ISP, then make them available to the vendor once you have approved it. They get exactly the access their system needs and nothing beyond it.
Yes, and that is how most of these start. We take the property with the worst problem, get it onto a documented standard, then roll the same standard across the rest at whatever pace your capital calendar allows.
It depends on what you hand us, and we would rather scope it than guess. Office and staff support is priced per user. Property infrastructure is scoped per site, because a two-building portfolio and a twelve-building portfolio are not the same job. Bulk internet depends on the carrier options at that address and how the service is structured. We walk the property before quoting, and the written quote spells out the assumptions so you can see what would move it.
We walk the property, document what is actually installed, look at your carrier options, and hand you a prioritized plan. You keep the plan either way.