COMPLETE IT SOLUTIONS

Tailored IT Management with Customized SLAs

• Managed IT Services: Complete management of your IT infrastructure network monitoring, server management, patch updates, and 24/7 support backed by Service Level Agreements (SLAs), ensuring performance standards are met consistently.
• Co-Managed IT Services: Partner with your in-house IT team to deliver co-managed IT solutions that extend capacity and expertise. We handle network monitoring, optimization, and backup while you maintain hands-on control. SLAs are established to define responsibilities and ensure every critical element is covered without gaps.

Features & Benefits of Managed & Co-Managed IT

•  Proactive Monitoring & Maintenance: 24/7 monitoring with rapid response to issues before they cause downtime.
• Customized SLAs: Service Level Agreements to ensure tailored, reliable performance metrics for your unique environment.
• Scalable Support: Choose from fully managed or co-managed services, adjusting to the needs of your IT team and infrastructure.
• Who This Is For: Businesses needing complete IT oversight or supplemental support for an existing IT department.

• Network Setup & Ethernet Services: We design and implement high-performance and reliable business and residential network setups. We handle everything from planning to implementation, ensuring your business or home stays connected.
• Comprehensive Wiring & Upgrades: Professional wiring for new construction and existing buildings (Data, Voice, TV) to ensure seamless connectivity and scalability.
• Structured Cabling & Fiber Optics: Design, installation, and termination to future-proof your network for high-speed, uninterrupted service.
• Testing, Certification, and Maintenance: Ongoing support to guarantee network reliability and performance.
• Server Setup & Office Network Management: We design, implement, and manage server infrastructure and office networks for optimal operation—ensuring secure and scalable connectivity.

• Wi-Fi Setup & Signal Enhancement: Setup and optimization to maximize coverage and eliminate dead zones for businesses and residences.
• VoIP & Unified Communication Systems: Integrated voice and collaboration tools for seamless communication, allowing your team to stay connected.
• Wireless Security Audits: Full assessment and strengthening of wireless network security to protect sensitive data and maintain secure connections.
• Business & Specialized Phone Systems: Solutions for business phones, elevator phones, door entry systems, fire panel phones, and other specialized setups, ensuring reliable communication.

• Business Email Setup & Support: Complete email system setup, migration, and ongoing support, including Office 365 and Google Workspace. Smooth email transitions with minimal to no downtime.
• Custom Software Solutions: Custom software development, system integration, and business process automation to streamline workflows and boost productivity.

• High-Performance & Edge Computing: Solutions designed for intensive data processing and edge computing for faster, decentralized handling.
• IoT Integration: Connecting smart devices for improved efficiency and seamless operations.
• AI & Machine Learning Solutions: Automating business processes and enhancing decision-making capabilities with cutting-edge AI tools.
• Cloud & Virtualization Services: Scalable virtual environments provide flexibility and cost-effective resource utilization.
• Big Data Analytics: Extract actionable insights from large datasets to inform business decisions and drive growth.

• Project Management: Complete management of IT projects, ensuring they are delivered on time and within budget.
• Vendor Management: Effective selection and management of vendors to maximize the value and performance of outsourced services.
• Tech Rollout Planning: Coordinated deployments for new hardware, software, or system upgrades.
• Risk Management: Identifying, evaluating, and mitigating IT project risks for successful implementation.